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How to Fix PRINTER Error PRI-11355

Device: printer Code: PRI-11355 Variant: scenario-first

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Meaning

printer error PRI-11355 typically appears when update dependencies are misconfigured or locked. Printer failures are usually caused by queue state, connectivity (USB/Wi‑Fi), driver mismatch, or firmware state drift. The fastest fixes clear the queue, re-establish the connection, then validate the driver and firmware layer.

Common Scenarios

  • Error appears during update workflow after update.
  • Issue repeats after restart when background services load.
  • Failure is isolated to admin-level operations.
  • The issue appears right after a system update while applying package changes for PRI-11355.
  • The error is triggered only for administrator actions and service startup flow on printer.
  • The failure repeats after reboot because dependency files are still locked by another process.

Quick Fix

Quick path for PRI-11355: - Restart the Print Spooler service (Windows) if jobs are stuck. - Set the printer as Default and ensure it is not paused/offline. - Clear the print queue and retry one test page. - Check connection: USB cable seated or Wi‑Fi connected to the correct network. - Power cycle the printer (off 30 seconds), then power it on and retry.

Advanced Fix

If it persists: - If the error indicates hardware (fuser/paper path), inspect for jams and run vendor diagnostics. - Reset network settings on the printer and reconnect to Wi‑Fi. - Try printing via a different interface (USB vs Wi‑Fi) to isolate connectivity. - Update printer firmware if the error repeats after reboot. - Remove and re-add the printer, then reinstall the latest driver package.

FAQ

What does PRI-11355 mean on printer?

PRI-11355 indicates an execution conflict during a critical update operation.

Can I fix PRI-11355 without reinstalling?

Yes. Most cases are solved with restart, integrity checks, and dependency reset.

Can I ignore PRI-11355 on printer?

No. Ignoring PRI-11355 can block updates or degrade system stability. Apply the quick fix first, then advanced steps if needed.

How long does it take to fix PRI-11355?

Typical recovery takes 10-30 minutes. Deep repair scenarios can require up to one hour including reboot and validation.

User Reports

  • [MEDIUM] printer users resolved it after clearing pending update cache.
  • [MEDIUM] Issue disappeared when conflicting startup utility was disabled.
  • [MEDIUM] printer user restored normal updates after running DISM and restart sequence.
  • [HIGH] Issue reproduced during install pipeline, then fixed after permissions reset for system folders.
  • [LOW] Error cleared after disabling conflicting third-party service and re-running setup.

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