Problem Hub
Last updated:

How to Fix ANDROID Error AND-11497

Device: android Code: AND-11497 Read time: ~2 min

Share this guide or save it for later.

Meaning

android error AND-11497 typically appears when network dependencies are misconfigured or locked. Network-layer issues often involve DNS resolution, proxy/VPN layers, captive portals, or TLS handshake instability. If the error changes when switching networks, focus on router/DNS/proxy and filtering layers rather than the app itself. In operational terms, AND-11497 on android usually means the execution path is blocked by state drift between configuration, runtime services, and dependency expectations. How to use this guide: - Start with Quick Fix and stop after the first step that resolves the issue. - If the issue returns, move to Advanced Fix and apply one change at a time. - Use Related Errors to compare adjacent signatures before doing destructive resets. On Android, this kind of failure often comes from state drift between the app, Google Play services, storage/cache layers, and network account sync. Most fixes work best when applied in a strict order: clear temporary state, validate account sync, then reset the specific subsystem.

Common Causes

  • network dependency mismatch
  • Corrupted system component
  • Permissions or policy conflict
  • Policy-level permission mismatch affecting execution context.
  • Network DNS/proxy/VPN interference during handshake.
  • Service dependency chain broken after a change window.
  • Interrupted updates or partial dependency changes.
  • Background service contention during startup.
  • Dependency state drift after interrupted update.
  • Transient permission mapping mismatch.

User Reports

  • [MEDIUM] android users resolved it after clearing pending update cache.
  • [MEDIUM] Issue disappeared when conflicting startup utility was disabled.
  • [HIGH] android user restored normal updates after running DISM and restart sequence.
  • [LOW] Issue reproduced during install pipeline, then fixed after permissions reset for system folders.
  • [MEDIUM] Error cleared after disabling conflicting third-party service and re-running setup.

Quick Fix

Quick path for AND-11497: - Sign out and sign back into the Google account if downloads keep failing. - If this is Play Store related: clear cache for Google Play Store and Google Play services, then retry. - Clear cache for the failing app and retry. - Ensure you have free storage space (low storage can trigger install/update failures). - Confirm automatic date/time and time zone are enabled. - Toggle Airplane mode on/off, then re-test connectivity. - Restart the device and retry the same action.

Advanced Fix

If it persists: - As a last resort, back up data and perform a factory reset. - Remove and re-add the Google account if Play services sync is stuck. - Boot into safe mode to rule out third-party app conflicts. - Disable VPN/Private DNS temporarily and retry. - Reset network settings if the error is tied to downloads or sign-in. - Update Android system and the failing app to the latest versions.

Common Scenarios

  • Error appears during network workflow after update.
  • Issue repeats after restart when background services load.
  • Failure is isolated to admin-level operations.
  • The problem happens only on one network and disappears on a hotspot.
  • The issue appears after a successful update and returns after the next restart.
  • Error AND-11497 appears only after reboot and disappears in safe mode.
  • Failure reproduces when a background sync or update starts.
  • Issue appears after a successful update and disappears after cache reset.

FAQ

What does AND-11497 mean on android?

AND-11497 indicates an execution conflict during a critical network operation.

Can I fix AND-11497 without reinstalling?

Yes. Most cases are solved with restart, integrity checks, and dependency reset.

What changed in the latest update path?

Recent environment changes can shift dependency order and trigger this issue.

Can this be validated safely before deep changes?

Yes. Run stepwise checks and confirm baseline behavior after each action.

Can I ignore AND-11497 on android?

No. Ignoring AND-11497 can block updates or degrade system stability. Apply the quick fix first, then advanced steps if needed.

How long does it take to fix AND-11497?

Typical recovery takes 10-30 minutes. Deep repair scenarios can require up to one hour including reboot and validation.

Common Fixes for 2024

Newly Reported Errors

Recent Trending

Recently Updated

Most Searched (Cluster)

Was This Helpful?

Your feedback helps us prioritize improvements.

Next Troubleshooting Steps

If the issue persists, continue with the most relevant adjacent guides below.

  1. How to Fix ANDROID Can't Sign In To Google Account
  2. How to Fix ANDROID Google Account Sync Error
  3. How to Fix ANDROID Notifications Not Working
  4. How to Fix ANDROID Apps Not Downloading
  5. How to Fix ANDROID Verification Failed
  6. How to Fix ANDROID System Update Stuck
  7. How to Fix ANDROID Update Failed
  8. How to Fix ANDROID Overheating